In the past, running an online retail store alongside brick and mortar shops has been difficult for retailers: integrating different vendor technologies, keeping stock levels up to date at different locations and most importantly - getting your EPoS system to play ball - have all been a nightmare.
Docnet’s EPoS fixes these problems, making setting up your multi-channel retail plan a pain-free process and allowing you to focus on generating sales.
Our EPoS system generates four main benefits: Increased Sales, Increased Efficiency, Increased Security and Reduced Costs.
No customer orders are left unfulfilled: inventory levels are updated automatically across the entire system every time a purchase is made, no matter which channel the sale comes from.
Customers cannot try to purchase an item that is no longer available, with near real-time updated listings on your web site, Amazon store and other channels and market places.
If you use Amazon as a retail channel it is important that you keep your pre-fulfilment cancellation rate below 2.5% or you run the risk of having your account suspended. Our real-time stock updates helps to stop this happening.
You can draw on stock from multiple stores and warehouses easily, allowing out of the way items to reach the customer quickly.
You have access to real time sales analysis, with up to the minute figures on items stocked, purchased and shipped at your convenience.
We’ve kept things simple so you do not need to invest in a Virtual Private Network (VPN) to run your system; data is sent straight to a central server via your broadband connection, reducing support requirements and cost. All data sent from the till point to the central server is encrypted, so no-one can view the information but you.
Till points continue to function even if your Internet connection is disrupted; data is immediately synchronised across all channels as soon as it is repaired, and till points are standalone, so one can fail without affecting the other till points or sales channels.
E-vouchers can be sold for any value and redeemed in store or online at the customer’s convenience. Fraud is prevented with the e-voucher’s credit card-style authentication system, which is verified against the server each time the barcode is scanned.
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