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Security Safeguards

Operating a large scale e-commerce site is an enormous responsibility, a responsibility that Docnet doesn't take lightly. That's why we want you to know that your e-commerce solution is in safe hands. We'd like to show you the state-of-the-art premises where your solution is hosted: to give you confidence that we do the utmost to make your e-commerce solution, reliable, safe and secure.

Electrical supply and security

Main power to the facility is provided by a Dual Ring 4MVA circuit; in the highly unlikely event of a power failure, the generator will start automatically within 30 seconds and the electrical load be transferred to it.

There should be no interruption in power supply to client equipment during this ‘start-up’ period, thanks to our 1,600KVA Uninterruptable Power Supply. Upon restoration of electricity and verification of its stability, the load will be transferred back from the generator.

• Main power is provided by a Dual Ring - 4MVA
• Standby diesel generator - 4MVA
• Uninterruptable Power Supply - 1,600KVA scalable to 2,400KVA (n+1)

Connectivity

• There’s no risk of access to your site being interrupted thanks to the multiple independent fibre links that enter the centre at several different access points. These links are controlled by a fault-tolerant core network that can re-route information if an error occurs anywhere in the data transfer process.
• Primary Internet Exchange Point

Cooling

The air temperature at our online data backup centre is controlled by N+1, non-ozone depleting air conditioning units kept at 20C. Consistent ventilation is ensured with our warm / cold air rack layout.

Fire protection

Fire risks are controlled by a non-ozone depleting VESDA smoke detection system, with early smoke particle detection and FM200 fire suppression to keep equipment safe.

Security

Security staff guard our online data backup centre 24x7 all year round, monitoring the extensive recorded CCTV system continuously to minimise the risk of a security breach.

Have a question about our security safeguards? Call 0845 521 0444 today

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